About Us

This privacy policy applies to this website  and its affiliates ("Lonely Tower Film & Media”, "we", "our" and "us") and to the processing of personal information by Lonely Tower Film & Media as contemplated in this privacy policy. Any reference to "you" or "your" means you, the user.

Lonely Tower Film  & Media respects your privacy and is committed to protecting the personal information you share with us. This statement describes how we collect and use your personal information that we may collect about you through the site and from our communications with you

Data Protection Laws

We are conscious of our legal responsibilities  support the principles of data protection reflected in the 1995 EU Directive on Data Protection and applicable national implementing legislation. We shall endeavour to ensure that the personal information we obtain and use will always be held, used, transferred and otherwise processed in accordance with our legal obligations.

Other Websites

There may be links from the Lonely Tower Film & Media website to other websites. This privacy policy only applies to our site and not to any other websites including any websites linked from our site. Accessing those third party websites or sources requires you to leave the site. We do not control those third party websites or any of the content they contain and you expressly acknowledge and agree that we are in no way responsible or liable for any of those third party websites, including, without limitation, the content, policies, failures, promotions, products, services or actions of those websites and/or any damages, losses, failures or problems caused by, related to or arising from those websites. We encourage you to review all policies, rules, terms and regulations, including the privacy policies, of each website that you visit.

How We Obtain Personal Information About You

We may as a result of your interaction with our site and our communications with you hold and process personal information obtained about you.  The types of personal information we collect may include:

•    your name

•    your phone number

•    your email address

•    your address

How We Collect and Use Non-Personal Information

Please note that when anyone visits the site, we automatically collect certain non-personal information such as the type of computer operating system (e.g., Windows or Mac OS) and browser (e.g., Chrome, Firefox, Internet Explorer) being used, and the domain name of the Internet service provider.  We sometimes use the non-personal information that we collect to improve the design and content of the site and to enable us to personalise your experience.

What We Do With Your Personal Information

The personal information that you provide may be used for the following  purposes:

•    to process enquiries received via the site

•    to send you newsletters

•    to conduct market research and business development

•    to provide you with information about products and promotions that may be of interest to you from ourselves

•    any other purpose indicated at the time you voluntarily provide your personal information

Disclosing Your Personal Information

We will never disclose, sell or pass on your information to third parties.

Cookies and Tracking Software

What is a Cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website's server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what's in your shopping basket

How Do We Use Cookies?

We use "cookies"  to personalise your visit to our site and enhance your experience by gaining a better understanding of your particular interests and customising our pages for you.  We may use the information provided by cookies to analyse trends, administer the site, or for research and marketing purposes to help us better serve you.  No information which personally identifies you will be collected through the cookies. Our site requires the use of cookies in order to work at its best. If you do not wish these cookies to be used then you can turn them off in your browser options (see more below) but please note that you may not experience our site working to its best effect.

How Can I Stop My Machine Receiving Cookies?

You can set your browser to notify you before you receive a cookie so you have the chance to accept it and you can also set your browser to turn off all cookies. The website www.allaboutcookies.org  contains step-by-step guidance on how cookies can be switched off by users.

The Accuracy of Your Information

While we endeavour to ensure that the information we hold about you is accurate and kept up to date, we shall assume that in the absence of evidence to the contrary, the information you provide us with is accurate. Should you inform us of inaccuracies in the information which we hold in relation to you or, if we discover that such information is inaccurate, it shall be promptly rectified by us. We do not intentionally retain any information about you which is out of date or which is no longer required.

Personal Data Security and Confidentiality

We maintain adequate technical and organisational security measures to protect your personal information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction.

Access and Correction Rights

You can request access to, and have the opportunity to update and amend your personal information, and you can exercise any other rights you enjoy under applicable data protection laws, including, for example, objection to and blocking of the processing of your personal information, by contacting us at info@wheelsofjoy.co.uk.  For security reasons, we reserve the right to take steps to authenticate your identity before providing access to your personal information. Subject to applicable law, we may charge you a small administration fee to access your data.

Retention of Data

We will keep your personal information for as long as necessary for the purposes for which it was collected, to provide you with services and to conduct our legitimate business interests or where otherwise required by law.

Changes to the Policy

We reserve the right, at our sole discretion,  to modify, add or remove sections of this privacy policy at any time.  Your continued use of the site , following the posting of changes to this privacy policy, will mean you accept these changes.

Privacy Queries

If you have any questions regarding this policy, or you wish to update your details or remove your personal data from our records, please inform us using the ‘Contact Us' facility on our site.

Thank you for visiting this website.

Privacy Policy